i got my account hacked its been 6 days since last support email

Plz help i think im not receveing any more support messages how do i procced with compromised account recovery.
Last bumped on Sep 14, 2025, 10:03:38 PM
its a bad experience and sorry it was my mistake that i didnt used a two factor authentication and my email got compromised but it ruined my season on poe2 already i will have to start really behind help me have a good experience i support ggg since beta on poe1 i really enjoy your work on making a good game.
Sorry but my email got compromised so i was asked on forums by a ggg staff to provide as much info as possible the account [Removed by Support]

common its the same email since 2011 i provided steam id that was allways linked and i dunno how it got unliked i really wanna play
Last edited by JC_GGG#0000 on Sep 9, 2025, 8:41:35 AM
Please don't post your account details on the public forums! We aren't able to assist with this issue over the forums. You'll need to respond to the email you have active with us via support@grindinggear.com so that we can assist you privately. If you've already replied, you'll need to wait for a response from the appropriate team members. Thanks for your patience!
thanks for help i will wait answer now i will respond the email we have active with you guys sorry for the trouble i know it my mistake of not using adictional security on my email but its fixed now
Did they solve your problem? Im 1 day waiting
same here, lot of time and money on this game and all the dev did is to lock my account and never answer anymore

the lvl of humiliation is insane

i got hacked by a unknown person

disrespected by the dev even if i'm a supporter and INNOCENT, IM JUST A GAMER, of the game with lot of microtransaction

It make no sense, in all my life, i Swear i have never seen a game service so bad about a video game that poe2, i think i m done with this game, i cant even play anymore,

do you realize ? i gave so much money for a dev who locked me, where is the logic ?

i don't understand, nobody can understand that, it make No sense

im innocent, and they lock me, when i click on play, it just doesnt work, and steam can't give me back money

its insane, they r so criminal, where is the justice ? where are the police of internet

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