Server packetloss on EU gateways (Frankfurt, Amsterdam, London)

Hello,

I’m experiencing server latency and packet loss issues every evening on PoE2.
My local connection and ISP are fine (0 % loss up to DTAG/Lumen).
The problem starts once traffic is handed off to Cogent.

I tested multiple gateways with WinMTR:

Frankfurt: 30–40 % loss after te0-3-0-0-6.rcr21.ams06.atlas.cogentco.com

Amsterdam: 16–36 % loss, same Cogent path

London: 29–32 % loss, again via Cogent

Milan: 8–12 % loss (better, but still not clean)

Summary:
The routing via Cogent to your EU servers is broken in prime time.

Could you please escalate this to your network provider or adjust the routing/peering to avoid Cogent?

Thank you
Last bumped on Oct 24, 2025, 8:41:47 AM
Thanks for taking the time to traceroute it. I was just experiencing the same thing (again), however it happens randomly per map instance. Either specific physical or virtual servers are having issues (but not all of them) or maybe loadbalancing is not doing its job properly. Please investigate and fix GGG, can't map like this.
Hm... Any Updates from GGG? Dont know...
I am experiencing the same problems with servers routed through CogentCo.

That's why some maps will works some won't.

The problem is it probably costs more to pay a better peering partner, maybe on league start GGG will have more bandwith on other peers to not overflow traffic to Cogent.

Not an expert - just guessing

same here.. connecting from Czech.. any EU server unplayable at the moment
Guys can you check today? I didn't face any lag spikes issues from 24th of October!!

It seems they changed routing and now instead of CogentCo it is using Level3.net!!


SERVERS.COM.edge6.Dusseldorf1.Level3.net

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| myrouter - 0 | 49 | 49 | 0 | 0 | 0 | 0 |
| 213.158.195.234 - 0 | 49 | 49 | 2 | 2 | 8 | 3 |
| 157.25.255.248 - 0 | 49 | 49 | 8 | 9 | 12 | 9 |
| 157.25.255.162 - 0 | 49 | 49 | 8 | 9 | 11 | 10 |
| 157.25.255.239 - 0 | 49 | 49 | 7 | 7 | 8 | 7 |
| ae32-417.fra30.core-backbone.com - 0 | 49 | 49 | 17 | 18 | 37 | 18 |
| core-backbone.cloudflare.com - 0 | 49 | 49 | 18 | 20 | 34 | 18 |
| 162.158.84.149 - 0 | 49 | 49 | 17 | 20 | 53 | 18 |
| 172.69.149.110 - 0 | 49 | 49 | 17 | 17 | 18 | 18 |
| 172.69.149.60 - 0 | 49 | 49 | 17 | 18 | 37 | 18 |
| 172.69.149.189 - 0 | 49 | 49 | 17 | 18 | 23 | 18 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
|SERVERS.COM.edge6.Dusseldorf1.Level3.net - 0 | 49 | 49 | 26 | 26 | 29 | 27 |
| 94.242.220.225 - 5 | 41 | 39 | 26 | 26 | 27 | 26 |
| 188.42.192.171 - 0 | 49 | 49 | 25 | 26 | 29 | 26 |
| 170.23.140.44 - 0 | 49 | 49 | 24 | 25 | 29 | 25 |
|________________________________________________|______|______|______|______|______|______|
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