Frustration with GGG Support - No Response for a Week!

I've been trying to get my account linked for almost a week now, and the lack of response from GGG support is absolutely frustrating. It's the weekend, I'm finally free, and I can't even play the game because no one is helping. It feels like the support team is completely redundant and that GGG only cares about making money. This is really disappointing for a player base that just wants some help.


Generic automated response in 3,2,1
Last bumped on Sep 5, 2025, 4:03:45 PM
It looks like you haven't yet performed the requested verification process for us to continue to assist you.

You can locate this here. Follow the instructions on the page to generate a contact address to use, then send us your request using it. I hope this helps!
I want to clarify that I have completed the requested verification method twice and have sent two emails with the verification. Despite this, I have not received any response. Please address this issue immediately.
They're not going to have you skip the queue just because you ask for it (again).
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
"
I want to clarify that I have completed the requested verification method twice and have sent two emails with the verification. Despite this, I have not received any response. Please address this issue immediately.


Hi there!

I'm afraid that we're unable to assist with account related issues over the forums. If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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