Been trying to do a 50pt transfer for almost a week

I'm going on day 6 of trying to transfer 50 of my points to a friend i'm playing with in my email exchange with support and it's still not done. I've already verified my and her characters/payment info/accounts etc. I have no idea why it's taking this long, I just wanted to buy her a mystery box.

Please help.
Last bumped on Sep 5, 2025, 2:30:45 AM
Hi, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
Like I said its been almost a week, and I get that people are busy but I already verified and had replies from them but no transfer yet. If someone wants to review I can verify the email chain in DM if you can't find me by my account name.

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