Purchased pack not showing up.
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I purchased one of the 90 dollar packs through steam for poe2 and 2 hours later it still hasn't showed up in game. I have a receipt email and the charge is on my checking account but I can't refund through steam. I tried to open a support ticket but didn't even receive any kind of confirmation reply so I have no idea if it even went through.
Last bumped on Sep 4, 2025, 4:08:43 PM
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" GGG don't have an auto-reply configured and are fairly behind on tickets atm. Which address did you send an email to? GGG do not offer first-party Technical Support.
Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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I sent support request to [Removed by Support]
Last edited by Cameron_GGG#0000 on Sep 4, 2025, 4:01:50 PM
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I sent to the email address provided after using the verify chat command in game. Posted it above but support removed it lol.
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Hi, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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