Disconnecting Microsoft account

Hello,
I have a problem. A few months ago, my Microsoft account was stolen and then permanently banned. I would like to link my PoE 2 account to a new Microsoft account, but in the settings there is no option to disconnect the current Microsoft account. What can I do in this situation? I already sent an email to GGG support, but so far I haven’t received any reply. I really want to play PoE 2 on console because my computer is currently in service. Please help me, I don’t know what to do now…

I received a reply to my support email, but I cannot generate a verification code in the game because my computer is currently in service and will be there for 2 weeks. I would like to play on Xbox during that time, but I cannot do this without changing the Microsoft account.

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PuchaczS#8929 wrote:

I cannot generate a verification code in the game because my computer is currently in service

Have you tried explaining that to them via email?

"Thanks for the response; unfortunately, I'm not able to use any in-game chat commands."

I replied to the email saying that I cannot log into the game to enter the verification code because I don’t have access to my computer, but I haven’t received any response since then.

That sounds like they're just busy, and your ticket has been escalated so that only a smaller number of relatively senior personnel have access to it.

If they were unable or unwilling to help, they would at least say so.

Also, with all of them living on Kiwi Island, they... have a time zone.

Ok. Thank you. I must just waiting.