Clarification Needed on Verification for Account Unlinking
Hello GGG Support Team,
I hope you're doing well. I'm reaching out again regarding the unlinking of my Path of Exile account from my PSN account. I understand that you require verification, but I'm a bit confused since I'm communicating through my GGG account, which should confirm my identity. Additionally, I no longer have access to my PlayStation account, and I'm in the process of creating a new PSN account. I'd like to link my GGG account to this new account since I don't play the game on PC. Could you please clarify what additional proof is needed? I believe the steps I've taken should be sufficient. Thank you for your understanding and assistance! Best regards, Last bumped on Sep 4, 2025, 9:05:12 AM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
https://www.pathofexile.com/forum/view-thread/1457463
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am writing once again to address the ongoing difficulties in unlinking my Path of Exile account from my PSN account. Despite following your instructions and communicating through my GGG account, I am still being asked to revert to email for further verification, which has not led to any resolution.
I want to make it clear that I no longer have access to my PlayStation account and am in the process of creating a new PSN account specifically to link my GGG account. The repeated generic responses and the continuous back-and-forth via email are extremely frustrating and have not resolved the issue. I kindly request that we handle this matter directly here in the forum and unlink my account as soon as possible. |
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Hey there, I'm sorry to hear that! I've sent you a PM about this. :) https://www.pathofexile.com/forum/view-thread/1457463
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