free weekend bug

I bought Path of Exile 2 on my friend’s account and set his account as Primary on my console so I can play on my own account. It worked fine before.

After the free beta weekend ended, when I try to play, I get this message:
“Beta ended, you need to purchase the game”
even though the full game is already purchased and installed.

Additional Information:
• Playing from another account on the same console with the owner’s account set as Primary is officially allowed.
• Other players with the same Primary setup can play without issues — as long as they did not join the free beta weekend.
• This bug only affects players who joined the free weekend (even for less than one hour).

It’s very frustrating since all my friends can play normally, and I’m the only one locked out because of this bug.
Last bumped on Sep 3, 2025, 10:25:49 PM
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I bought Path of Exile 2 on my friend’s account and set his account as Primary on my console so I can play on my own account. It worked fine before.

After the free beta weekend ended, when I try to play, I get this message:
“Beta ended, you need to purchase the game”
even though the full game is already purchased and installed.

Additional Information:
• Playing from another account on the same console with the owner’s account set as Primary is officially allowed.
• Other players with the same Primary setup can play without issues — as long as they did not join the free beta weekend.
• This bug only affects players who joined the free weekend (even for less than one hour).

It’s very frustrating since all my friends can play normally, and I’m the only one locked out because of this bug.


Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.

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