problem

Hi,
last weekend i played the free weekend, after that i tried to connect and i got the message that the free weekend is over, and i purchased the game.
When i tried to login i got an error of wrong password.
i changed the password and when i log in again i got into my path of exile 1 account with my lvl 7 character, somewhere i can see my poe2 character but that's it.

how i can play the game ?

i send an email but....

thanks
Last bumped on Sep 3, 2025, 12:19:13 PM
Hello,

Have you bought Path of Exile 2 Early Access?
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
yes
this one

Purchase:


Lord of Ogham Supporter Pack
US$ 60.00
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
https://www.pathofexile.com/forum/view-thread/1457463
I did
and i receive this message

[Removed by Support]
Last edited by Sam_GGG#2420 on Sep 3, 2025, 12:13:09 PM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
https://www.pathofexile.com/forum/view-thread/1457463
Thank you, i will wait

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