POE2 Access Lost After Free Weekend

My last post addressing this issue as widespread was moved to a less viewed forum index
"Discussion relating to Path of Exile 2 that has no other appropriate index"
Trying to suppress visibility to a post addressing the issue as widespread is wild so here it is again. This is about "general account and Path of Exile related queries or assistance" ffs our accounts aren't working anymore, so here is the post again.

After looking at the posts in this forum in the last 24 hours of posts.

I've seen maybe 50+ posts with several comments and views for the same thing.

Game Share no longer have access to the game after free weekend.

People who got the game gifted no longer have access after free weekend.

People who straight up bought the damn game no longer have access after free weekend.

People who were given the game key through streamer's who officially received and gave them out from GGG no longer have access after free weekend.

Most of the post I've read have been given responses along the lines of what my second support ticket was answered with
"We have no record of you playing the early access before this weekend, make sure you're using the account you were playing with previously".

This is just absolutely ridiculous.

Please fix this soon GGG.
Last bumped on Sep 3, 2025, 6:28:41 AM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

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