Anybody found "Failed to connect to instance" fix yet? +observed data

Everytime I go into a zone I get this error usually 3-4 times, although I have been stuck trying to get into some zones for atleast 20 minutes.

I can't get into the drowned city area in act 3 at all and I'm over spending 30 minutes to try brute force damaged zones.

I'm in Australia and I've tried Aus gateway, NZ gateway, and Singapore gateway, set it back to default because nothing helped.

Certain zones are especially bad.
Act1
Clearfell encampment,
Red vale,
Cemetary of eternals,
Manor was terrible to connect to, Manor ramparts was fine,

Act2
Caravan was always terrible, portals completely unusable because the caravan almost always failed to connect even on login, had to brute force it everytime,
Then it was pretty good until around Halani gates assault,
Keth,
Titans outside area was absolutely horrible, The caravan fails constantly then the titans area is also terrible so I had to brute force both zones from character selection each time for around 30 mins,

Act 3
Ziggurat encampment is bad,
Pretty good until around Mechanarium
Waterways was noticably bad to get into,
Drowned city is completely bricked and I can't be bothered brute forcing this for 20-40 minutes just to get to the next brick.

If you're on console and you don't have any issues did you adjust any settings or find a fix??
Series X
Last edited by Mitcho213#5116 on Sep 3, 2025, 3:14:10 AM
Last bumped on Sep 3, 2025, 8:02:14 AM
Found no fix for it, but a couple of workarounds:

If it happens when you try to move from one map zone to another, long-hold A and select new instance. That usually works, although once I had to do it twice before I got through.

If it happens repeatedly where I can't use the above workaround, such as when first entering an island in ACt 4, leave the game alone for 5-10 minutes and then try again. I _think_ that lets the instance reset on its own.
"
Found no fix for it, but a couple of workarounds:

If it happens when you try to move from one map zone to another, long-hold A and select new instance. That usually works, although once I had to do it twice before I got through.

If it happens repeatedly where I can't use the above workaround, such as when first entering an island in ACt 4, leave the game alone for 5-10 minutes and then try again. I _think_ that lets the instance reset on its own.


My zone usually loads in 1st try I mean after getting the failed to load instance message. But i think when I got my shoreline hideout it just wouldn't load at all. Had to make a new character and change hideouts. It's an annoying issue.This issue was not happening day 1. Please ggg fix this issue. Every other zone is a crash.

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