Help and Information - Request for Refund/Compensation - Forum

Hi, I purchased the full game for USD 30 on 31/08/2025. However, when I tried to launch it on Steam, a message appeared stating that I had no license. This issue forced me to repurchase the full game again on 02/09/2025. As a result, I have lost the initial USD 30 from my first purchase. May I request compensation, either in the form of a refund or store credits/points? Thank you for your assistance. Last bumped on Sep 3, 2025, 5:42:01 PM	Posted by chadkratos#6321 on Sep 3, 2025, 12:08:15 AM Quote this Post
Email support@grindinggear.com about this. 😹😹😹😹😹 I do not and will not use TFT. Gaming Granny :D 🐢🐢🐢🪲🪲🪲 @xjjanie.bsky.social	Posted by xjjanie#4242 on Sep 3, 2025, 12:35:37 AM Quote this Post
" chadkratos#6321 wrote: Hi, I purchased the full game for USD 30 on 31/08/2025. However, when I tried to launch it on Steam, a message appeared stating that I had no license. This issue forced me to repurchase the full game again on 02/09/2025. As a result, I have lost the initial USD 30 from my first purchase. May I request compensation, either in the form of a refund or store credits/points? Thank you for your assistance. Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.	Posted by Ayelen_GGG on Sep 3, 2025, 5:42:01 PM Grinding Gear Games Quote this Post