Unlock account

Once again, I'm asking for my main account to be unlocked please. I have followed the instructions you provided via email through support@grindinggear.com. I bought the steam edition again, and provided proof of purchase. It cannot take this long to unlock an account. Please unlock my account now.
Last bumped on Sep 2, 2025, 1:08:14 PM
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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JC_GGG wrote:
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!


Took 20 minutes to reply initially, then 24 hours, and now more than 24 hours, either someone's messing around or you're doing this on purpose. As of yesterday I essentially paid for content that I cannot access. Just unlock the account.
This isn't something we can assist with via the forums. You'll need to wait for a response from the appropriate team member as mentioned. Thanks for your understanding and patience!
Except "Vash" the person handling my request, also replied on the forums.
In the same group, just want to play but waiting days for a response. What was the last thing that asked you for. Mine was steam and twitch IDs
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In the same group, just want to play but waiting days for a response. What was the last thing that asked you for. Mine was steam and twitch IDs


Asked me to buy the game again on steam and show proof.

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