Lost Acess to the game

I purchased early access to.poe2 back when it was released in 2024. Since the i have also done a lot of microtransactions for stash tabs. Today once the free weekend for third edit finished I lost my early access aswell.
I donot see Amy of my characters that I have made since thd first release of the game on website either. And I have no access to the game as it is asking me to pay for early access again.

Please resolve this issue.
Regards.
Last bumped on Sep 3, 2025, 12:03:06 AM
You need to email support@grindinggear.com about this. Include your account name and the names of a couple of your characters to assist.
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I do not and will not use TFT.
Gaming Granny :D
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@xjjanie.bsky.social
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

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