Lost access to POE 2 early access (Used a key on release)

Hi, I cannot log in to POE2 after the free weekend, even though I used a key on release. Any way to fix this?
Last bumped on Sep 1, 2025, 8:46:29 PM
Where had you purchased the key?

Which platform are you trying to play on?
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
A friend gave me the key. It worked well during the first two leagues.
Playing on Xbox series X
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Hi, I cannot log in to POE2 after the free weekend, even though I used a key on release. Any way to fix this?


Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.

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