My Poe2 doesnt work ps5 (still)

I contacted the ggg support email but didnt get a response, after free weekend my Poe2 doesnt work and its saying if i want to Play i need to pay but i have it since the second day of early access, only confrimation i have that i have bought the game is the amout of yours in the game (i sended it in the mail aswell) can somone help please?
Last bumped on Sep 1, 2025, 6:58:16 PM
Did you buy Path of Exile 2 Early Access or had you been using game sharing?
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
"
tipo007#9194 wrote:
I contacted the ggg support email but didnt get a response, after free weekend my Poe2 doesnt work and its saying if i want to Play i need to pay but i have it since the second day of early access, only confrimation i have that i have bought the game is the amout of yours in the game (i sended it in the mail aswell) can somone help please?


Hi there, we aren't able to assist with account-related issues over the forums. If you have emailed us at support@grindinggear.com we will look into this matter for you.

We are currently experiencing high volumes of Support requests. Rest assured we will respond to your email as soon as possible.

Report Forum Post

Report Account:

Report Type

Additional Info