Help and Information - Ps5 shared account access now revoked and need to pay - Forum

Hi, since the end of the free beta i was logged off by force. I find myself on the menu and since i can't access the game. It says when i try to play " Your account does not have access to Path of Exile 2 early access. If you enjoyed the free weekend and want to continue playing. Purchase early access". While it's True i have access to the game thanks to the account of my friend thanks to the ps5 feature when sharing account, its not normal to blocked us from playing now! We played since month and im sure a lot of People like me paid in game content. Im truly furious cause i paid in game content and now i dont have access to the game... Last bumped on Sep 1, 2025, 6:37:38 PM	Posted by valvab02#4307 on Sep 1, 2025, 6:20:02 PM Quote this Post
" valvab02#4307 wrote: Hi, since the end of the free beta i was logged off by force. I find myself on the menu and since i can't access the game. It says when i try to play " Your account does not have access to Path of Exile 2 early access. If you enjoyed the free weekend and want to continue playing. Purchase early access". While it's True i have access to the game thanks to the account of my friend thanks to the ps5 feature when sharing account, its not normal to blocked us from playing now! We played since month and im sure a lot of People like me paid in game content. Im truly furious cause i paid in game content and now i dont have access to the game... Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.	Posted by Ayelen_GGG on Sep 1, 2025, 6:21:08 PM Grinding Gear Games Quote this Post
" valvab02#4307 wrote: Im truly furious cause i paid in game content and now i dont have access to the game... You're "truly furious" you can't play a game you haven't bought..? GGG do not offer first-party Technical Support. Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff.	Posted by Sarno#0493 on Sep 1, 2025, 6:22:34 PM Quote this Post
" Sarno#0493 wrote: " valvab02#4307 wrote: Im truly furious cause i paid in game content and now i dont have access to the game... You're "truly furious" you can't play a game you haven't bought..? Yes i'am since i paid in game content. If they revoked permission to play from shared account then they should've done that since the start. And if they revoked the permission they need to refund since it's considered predatory. Last edited by valvab02#4307 on Sep 1, 2025, 6:50:35 PM	Posted by valvab02#4307 on Sep 1, 2025, 6:36:25 PM Quote this Post
" Ayelen_GGG wrote: " valvab02#4307 wrote: Hi, since the end of the free beta i was logged off by force. I find myself on the menu and since i can't access the game. It says when i try to play " Your account does not have access to Path of Exile 2 early access. If you enjoyed the free weekend and want to continue playing. Purchase early access". While it's True i have access to the game thanks to the account of my friend thanks to the ps5 feature when sharing account, its not normal to blocked us from playing now! We played since month and im sure a lot of People like me paid in game content. Im truly furious cause i paid in game content and now i dont have access to the game... Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information. Already did, just need the support reply.	Posted by valvab02#4307 on Sep 1, 2025, 6:37:38 PM Quote this Post