My access is gone?

So, I purchased early access for POE2 a few months ago, but, I hadn't played at all until this weekend, when my friends wanted to try out the game, so I went along with it. Now the free access has ended, and APPARENTLY I no longer own early access and I'm being offered discount as I've already done in-game purchases??? xD What is this??? Please look into the issue.
Trololol
Last bumped on Sep 2, 2025, 7:16:51 PM
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ne0lit#7233 wrote:
So, I purchased early access for POE2 a few months ago, but, I hadn't played at all until this weekend, when my friends wanted to try out the game, so I went along with it. Now the free access has ended, and APPARENTLY I no longer own early access and I'm being offered discount as I've already done in-game purchases??? xD What is this??? Please look into the issue.


Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
I already have, can I please get a response, or at least let me know how long it will take to get one?
Trololol
Where did you buy Path of Exile 2 Early Access?

Which game client were you attempting to use?
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
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Sarno#0493 wrote:
Where did you buy Path of Exile 2 Early Access?

Which game client were you attempting to use?


Both versions :) I literally have the game in my Steam licenses listed as Retail from when I purchased it.
Trololol
Happening to lots of people who were game sharing cant access after this weekend although its apparently stated that you can game share with poe2. I got a key from a twitch streamer's raffle in dec 2024 and after this weekend "They have no record of me playing before this weekend"

Hopefully they get this undercontrol...

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