Can’t access Path of Exile 2 after purchasing - Steam asks me to buy again

Hello, I purchased Path of Exile 2 on Steam and already played around 10 hours. But now when I try to launch the game, Steam tells me I need to purchase it again. In my Steam library it shows Path of Exile, and when I press “Play,” it doesn’t give me proper access to PoE 2.

Could you please check my account and help me restore access?
Last bumped on Sep 1, 2025, 5:14:51 PM
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Bombitta#5540 wrote:
Hello, I purchased Path of Exile 2 on Steam and already played around 10 hours. But now when I try to launch the game, Steam tells me I need to purchase it again. In my Steam library it shows Path of Exile, and when I press “Play,” it doesn’t give me proper access to PoE 2.

Could you please check my account and help me restore access?


Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.
I figured it out — I was able to activate the game on Steam with the key. Thank you anyway for your help!

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