Can't Login to Account

Hello i can't log into my account. Months back there was a incident where someone was able to get into players accounts. they were selling there take items so i made a new email just incase something would happen but i forgot the password and i did not have any way of recovering it. I did not set up a backup email or anything. I wanted to play PoE2 but i cant since i don't remember my password. and i cant access the email i used for it so i don't know what to do. if you can help in anyway that would be great. I'm not sure what information i can give you i do have it linked to my steam account. i like using the standalone more i feel like its more stable when i played the game.
Last edited by bringeroifpain#5849 on Aug 31, 2025, 7:57:18 PM
Last bumped on Aug 31, 2025, 8:11:49 PM
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Hello i can't log into my account. Months back there was a incident where someone was able to get into players accounts. they were selling there take items so i made a new email just incase something would happen but i forgot the password and i did not have any way of recovering it. I did not set up a backup email or anything. I wanted to play PoE2 but i cant since i don't remember my password. and i cant access the email i used for it so i don't know what to do. if you can help in anyway that would be great. I'm not sure what information i can give you i do have it linked to my steam account. i like using the standalone more i feel like its more stable when i played the game.


Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
Need help with something? Feel free to email us: support@grindinggear.com
Will do thank you

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