The character in the new season cannot log in.

I was farming the Tier 1 (T1) "Creek" map, but I got disconnected. Now I can't log back in, though my characters from previous seasons can log in normally. Is this a bug? Could you help me fix this? Thank you.
Last bumped on Aug 30, 2025, 5:16:03 PM
What happens if you change to a different gateway?
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Hi, could you please get in touch with us at support@grindinggear.com so we can look into this matter for you?

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