Supporter pack bought on steam was sent to my PSN account

I have PSN and steam accounts linked together. Today I bought a supporter pack on steam (received receipt from steam, steam points etc). Except all the contents were sent to my PSN account. Obviously I don’t want to have mtx split between two accounts and I don’t want to be locked into using PSN one. I’m also worried about buying anything else since I have 0 control of what goes where even when buying through the platform of my choice.

Can I have support look into it asap please, I’ve already sent an email but when I emailed few months ago asking for my PSN account to be unlinked (just to avoid issues like this) I never receive a response.

I just need the MTX moved to my steam account and make sure future purchases will go there.

Last bumped on Aug 29, 2025, 3:24:38 PM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
https://www.pathofexile.com/forum/view-thread/1457463

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