Login issues on website

I recently noticed I got logged out of my poe account on the website. So I tried logging in through my steam, it said there was no account linked. Tried logging through my email, apparently no account either. Made a new account to try and see, but can't seem to find my old account. However logging in through steam is still my old account.

I also can't seem to find an email address to contact support more privately than the forum. Please advise on how to access my old account so I can use filter imports/merchant tab settings/twitch drops etc without losing my old progress.
Last edited by Arudna#4958 on Aug 29, 2025, 1:24:56 PM
Last bumped on Aug 31, 2025, 12:05:49 AM
If you're still able to access the game, use the Contact Support page.

Otherwise, email support@grindinggear.com and they'll be in touch.
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.

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