I need my steam account unlinked from this account

I’m trying to set up cross progression for POE2 between my Xbox and Steam. I bought an early access key on Xbox but now that I have a PC I’d like to buy another one to continue playing on PC. Only problem is I already have a Steam account linked to a POE account when I tried POE1 years ago but don’t use the account. I sent a email and I’m still waiting on a response to resolve this. Does support check the forms? I’ve seen others manage to get their accounts unlinked through this form. Figured I’d see if this was possible.
Last bumped on Aug 24, 2025, 3:09:37 PM
Hey there,

If you've already contacted us via email at support@grindinggear.com the appropriate team member to get back to you as soon as possible. We're currently still handling a large volume of tickets right now so we really appreciate your patience in the meantime!

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.

Appreciate the response! Sorry I’m just super impatient! The new league is hyping me up and I’m anxious I won’t be ready for it. Thanks again for the response

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