locked account

is there anyway to know for how long will my account be locked?
Last bumped on Aug 10, 2025, 8:37:18 PM
If you're seeing the specific terminology "locked", that is a security precaution - it will remain locked until it is manually unlocked. I would suggest contacting support@grindinggear.com from the email address associated with your Path of Exile account. They'll want to verify your identity first.
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Hey there, we may be able to assist with this. Could you please email us at support@grindinggear.com or go to https://www.pathofexile.com/support and follow the instructions to contact us so we can look into this matter for you?

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