The Problem That GGG Hasn't Solved Since the Launch of Merge Accounts

Hey Exiles,

I'm creating this post to raise awareness and bring some traction to an issue that many of us are facing — and that GGG has yet to properly address, despite several support tickets being submitted.

I'm talking about the inability to migrate microtransactions between accounts or consolidate them into a single, main account. This issue is being repeatedly ignored by support, and dozens of players are left without any kind of response — sometimes for weeks or even months.

How do I know?

I've been closely following recent threads in the Help and Information section of the official forums and found multiple posts describing the exact same problem. And what do they all have in common?

The same copy-pasted reply from GGG:

"If you've already contacted us via email then I'm afraid you would need to wait for a response from the appropriate team member. Unfortunately, we aren't able to estimate when you would receive a response. However, please be assured that our team is working as quickly as possible and will get back to you as soon as they are able to do so."

No solution. No timeline. No accountability.

Why does this matter?

Many of us have spent real money over the years on MTXs. Not being able to consolidate them into a main account is more than just inconvenient — it directly affects gameplay and item management, especially when it comes to stash tabs and visual MTXs shared between characters.

I’m compiling links from recent forum threads to show the scale of this issue. I invite everyone to:

✅ Upvote this post for visibility
✅ Share your own experiences in the comments
✅ Link to similar threads
✅ Tag GGG when possible

Let’s make some noise and show GGG that this is not an isolated issue, but a widespread problem that deserves a clear, public, and actionable response.

1- https://www.pathofexile.com/forum/view-thread/3596208
2- https://www.pathofexile.com/forum/view-thread/3685368
3- https://www.pathofexile.com/forum/view-thread/3812976
4- https://www.pathofexile.com/forum/view-thread/3785004
5- https://www.pathofexile.com/forum/view-thread/3787987
6- https://www.pathofexile.com/forum/view-thread/3789276
7- https://www.pathofexile.com/forum/view-thread/3788855
8- https://www.pathofexile.com/forum/view-thread/3741886

Post on the reddit:

https://www.reddit.com/r/PathOfExile2/comments/1m60awm/the_problem_that_ggg_hasnt_solved_since_the/