No longer able to play the game

I tried to log on to POE2 today only to have a message in game appear that my account doesn't have an early access key.

I've logged into my account on the website through Steam. In my account under Early access it states "Your account does not have access to Path of Exile 2 Early Access. Bribe a friend who has a spare key or purchase now."

Directly below this is my Path of Exile 2 Early Access Key, from Steam.

Whats going on? Is this yet another bug or have i been ripped off? I either want my access reinstated or my money back asap.

When i try to contact support, as i can't generate an in game code i have to email them, meaning i may never get an answer.

Any suggestions to resolve this would be appreciated.
Last bumped on Jul 15, 2025, 4:06:36 PM
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I tried to log on to POE2 today only to have a message in game appear that my account doesn't have an early access key.

I've logged into my account on the website through Steam. In my account under Early access it states "Your account does not have access to Path of Exile 2 Early Access. Bribe a friend who has a spare key or purchase now."

Directly below this is my Path of Exile 2 Early Access Key, from Steam.

Whats going on? Is this yet another bug or have i been ripped off? I either want my access reinstated or my money back asap.

When i try to contact support, as i can't generate an in game code i have to email them, meaning i may never get an answer.

Any suggestions to resolve this would be appreciated.


Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

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