In game payment difficulties.
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How do I pay in the microtransaction store (in-game) using any method other than via Steam?
Last bumped on Jul 14, 2025, 10:43:17 AM
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Hey there,
Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this as soon as possible. As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. | |
" Games cannot release through Steam and provide non-Steam payment options in-game; as that would circumvent Valve's ability to record the transaction and claim a 30% cut. If you want to use non-Steam payment methods, you will need to either download & install GGG's standalone game client, or buy packs and buy MTX on their website instead. I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...
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