Baited into an account lock and i cant get a response from anyone!

I said another players name in chat and now my account has been locked for posting pornographic links. I made a thread on this earlier and it was moved and seems to be taken down. I tried to message the admin that responded to it after they told me to message them if i had further questions and I cant even do that. I even complied with what they asked of me when I emailed support by letting them know the link they said i sent was literally a persons name in chat offering free magebloods and that i wouldnt let it happen again. What is happening?!
Last bumped on Jul 11, 2025, 8:10:19 PM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can.
I mean no disrespect to any of you all. You have an amazing game studio and I have been a fan for probably over a decade by now with thousands of hours between poe1 and 2 and try to support you as much as i can. Im just not understanding how me saying someones name gets my account locked for my whole game day. Its very frustrating and I would like it handled. Seeing reddit threads of everyone saying this can take over a month is very unsettling as well.
I'm in somewhat of a similar situation, unfortunately. I've been told already by others that we're probably out of luck. Your money and support means nothing apparently.

Good luck!
Please just unlock my main account. All I want is to play the game I've spent thousands of hours and euro's on. I feel so horrible that I can't play it during my rare free time and I feel so unjustly punished.
Last edited by pleaseunlockmyaccount#0429 on Jul 11, 2025, 6:40:05 PM
Looks like Im unlocked now. Please be sure to look into player names so something like this doesnt happen again.
This earlier thread?

https://www.pathofexile.com/forum/view-thread/3811663/page/1#p26250941
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?

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