Game crashing - graphic driver
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Hi, game keeps randomly crashing for me, be it in hideout or inside maps / boss encounters.
" Windows 10 Pro 10.0.19045 Nvidia Game Ready 576.80 (also tried older drivers installed witd DDU, still same issue) Ryzen 7 7800X3D 32 GB RAM NVIDIA GeForce RTX 4070 Ti SUPER " Windowed Fullscreen VSync: Locked Triple-Buffering: Disabled Foreground FPS Cap: 144 AA: Off Upscale: DLSS Rest: Default The behaviour depends on selected renderer. For DX12 , pc alongside with game freezes, then after a short while its get back up with minimap reset. Inside Client.txt there is following lines: " For Vulcan, game straight up hangs up with popup error message: vk::Device::waitForFences: ErrorDeviceLost I have also records from Event Viewer and DxDiag ready if needed Last edited by menfis6666#2886 on Jun 30, 2025, 7:25:47 PM Last bumped on Jul 10, 2025, 8:13:28 PM
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As the issue pertains to Windows deciding the driver for your video card has stalled & restarting it, there is one dodgy fix where you can wade into the Windows Registry & adjust how long Windows will wait before doing so. I don't love this option - but at the end of the day, it is your computer.
Can you reproduce this issue if your foreground FPS isn't capped (and with Vertical Sync disabled) ? Excellent post, btw. Thanks. I'm working on something for the PoE community! 👀
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" Yes, be it window mode, vsync or any other option. The only option i am not sure is engine multithreading, but performance hit is too big to sit here testing it. |
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Aye; single-threaded is a bad time - not worth it at all, imo.
Just so anyone reading the thread knows, is the Windows Registry tweak something you'd be interested in? I only ask as it's one of the more direct ways of addressing the problem. I'm working on something for the PoE community! 👀
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Bump
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bump
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It's possible other community members (GGG do not provide Technical Support) were waiting to hear whether you had tried the Windows Registry tweak but it didn't help / you were not interested in trying it / you would be potentially interested in trying it but had questions, etc.
Once you have ignored one post from a member of the community, others may become a bit more reluctant to invest time into a post that might not so much as be acknowledged by you. I'm working on something for the PoE community! 👀
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Fair point. I have tried the registry hack, and sadly it didn't improve the issue in any way. As a result, PoE was unable to recover and simply crashed out.
I have tried to increase the TDR values to 60 seconds, as mentioned in the article you have provided. |
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I can also say I've tried the registry tweak as well with no success. Still getting frequent (over 10 times a day probably twice an hour) black screen with GGG logo issue. I also tried a BIOS update. I would love GGG to actually try and help the users having this issue since we've been having it since 3.26 launch.
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It is kind of weird because every time it happens the game freezes too so nothing actually happens server side so in 1 hand your safe but on the other sometimes your being interrupted and then when your game recovers you sometimes loose a battle because your so used to what comes next that you have to reset your mind on what your doing very fast.
To leave the game in this state is disgusting and should be urgently fixed. |
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