Ban Appeal – RMT Violation (Incorrect Ban)
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Dear Grinding Gear Games Support Team,
I am writing to appeal a recent ban placed on my Path of Exile account, which I believe was issued in error for Real Money Trading (RMT). I want to make it clear that I have never engaged in RMT or any activities that violate the Terms of Use. I take the rules of the game seriously and have always played fairly. I understand the importance of maintaining the integrity of the game and the community, and I would never participate in or support RMT. If there has been any activity on my account that may have triggered this ban, I would appreciate the opportunity to understand it better and clarify the situation. Please review my account again, and if possible, share any specific evidence or reasons behind this decision. I am confident that a thorough review will confirm that I have not violated any rules. Thank you for your time and consideration. I hope to resolve this matter and return to enjoying Path of Exile as soon as possible. Sincerely, hexxyke Last edited by hexxylabel#2469 on Jun 29, 2025, 4:26:20 PM Last bumped on Jun 29, 2025, 4:36:06 PM
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This type of thing can only be handled via emailing support@grindinggear.com.
Please don't post personal information such as email addresses on the public forum. I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...
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Hi there! As Sarno#0493 mentioned, unfortunately this is not something we can assist with via the forums, if you have not done so already, please contact us at support@grindinggear.com so we can look into this for you.
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