Technical Support (Path of Exile 1) - 3.26 Constant Crash seems related to the Mercs and their Audio - Forum

Constant disconnects in 3.26
It usually crashes to the login but not the entire client

When looking at the Client.txt logs of me and a friend experiencing the same issue there is a very consistent pattern.

Our mercenaries or the ones in maps will trigger an audio event

25/06/18 14:44:06 442688437 19dbc0 [DEBUG Client 21252] [InGameAudioManager] TalkingPetAudioEvent 'PlayerPerformedCraft' triggered

A GPU crash happens right after

DirectX12 (Vulcan too) will shut down, restart, then the server disconnects us for an abnormal disconnect.

Here is a full sample of that:

"

2025/06/18 14:43:35 442656875 cff945b9 [INFO Client 21252] Tak, the Woebegone: Oh!
2025/06/18 14:44:01 442683171 cff945b9 [INFO Client 21252] Tak, the Woebegone: Frim dahh heh!
2025/06/18 14:44:06 442688437 19dbc0 [DEBUG Client 21252] [InGameAudioManager] TalkingPetAudioEvent 'PlayerPerformedCraft' triggered
2025/06/18 14:44:10 442691656 cff945b9 [INFO Client 21252] Tak, the Woebegone: KIWYAAA!
2025/06/18 14:44:15 442697406 847c33ad [CRIT Client 21252] [D3D12] Device Removed. Reason: 0x887a0005
2025/06/18 14:44:15 442697406 4de16de4 [INFO Client 21252] [RENDER] Restarting device
2025/06/18 14:44:15 442697406 a0d81d7 [INFO Client 21252] [RENDER] Stopping device
2025/06/18 14:44:15 442697421 577e699a [DEBUG Client 21252] [WINDOW] TriggerDeviceDestroyed
2025/06/18 14:44:15 442697421 98c76d5b [DEBUG Client 21252] [D3D12] Failed to CreateResource (error: 0x887a0005)
2025/06/18 14:44:15 442697421 98c76d79 [DEBUG Client 21252] [D3D12] Device removed reason: 0x887a0005
2025/06/18 14:44:15 442697421 e0a9b589 [CRIT Client 21252] [D3D12] GPUAllocator::Data::Data() CreateResource failed
2025/06/18 14:44:15 442697421 c48de4e7 [WARN Client 21252] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed
2025/06/18 14:44:20 442702453 665e1faf [INFO Client 21252] [STREAMLINE] Shutdown Start
2025/06/18 14:44:20 442702609 b40c667 [INFO Client 21252] [STREAMLINE] Shutdown complete
2025/06/18 14:44:20 442702609 665e1f88 [INFO Client 21252] [STREAMLINE] Shutdown in 0.160627 seconds
2025/06/18 14:44:21 442703312 4de16f2a [INFO Client 21252] [RENDER] Starting device: DirectX12
2025/06/18 14:44:21 442703484 10dd04f8 [DEBUG Client 21252] [SHADER] Load shader cache: ShaderCacheD3D12
2025/06/18 14:44:23 442705046 665e1faf [INFO Client 21252] [STREAMLINE] Init Start
2025/06/18 14:44:24 442706437 665e1f88 [INFO Client 21252] [STREAMLINE] Init in 1.37744 seconds
2025/06/18 14:44:24 442706437 b40c6a0 [INFO Client 21252] [STREAMLINE] Initialized (Enabled)
2025/06/18 14:44:24 442706562 847c3865 [INFO Client 21252] [D3D12] Found matching adapter using LUID 000001A4EBF000B0 (NVIDIA GeForce RTX 2080 SUPER - XB271HU A)
2025/06/18 14:44:26 442708609 847c2fae [INFO Client 21252] [D3D12] SDK Version = 615
2025/06/18 14:44:26 442708609 847c0941 [INFO Client 21252] [D3D12] GPU type: discrete
2025/06/18 14:44:26 442708609 847c0947 [DEBUG Client 21252] [D3D12] VRAM size = 7.80 GB
2025/06/18 14:44:26 442708609 847c0946 [INFO Client 21252] [D3D12] VRAM limit: 7.80 GB
2025/06/18 14:44:26 442708609 847c1ba6 [INFO Client 21252] [D3D12] Shader Model: D3D_SHADER_MODEL_6_6
2025/06/18 14:44:26 442708609 847c19e5 [INFO Client 21252] [D3D12] Feature Level: 12.1
2025/06/18 14:44:26 442708609 847c270a [INFO Client 21252] [D3D12] Wave Lane Count: 32
2025/06/18 14:44:26 442708609 847c27a3 [INFO Client 21252] [D3D12] VRS Supported: true (4x4)
2025/06/18 14:44:27 442708671 b40be87 [INFO Client 21252] [STREAMLINE][DLSS]: Loaded version 2.4.10 (NGX: 3.7.10)
2025/06/18 14:44:27 442708671 b40be87 [INFO Client 21252] [STREAMLINE][Reflex]: Loaded version 2.4.10 (NGX: 0.0.0)
2025/06/18 14:44:27 442708671 b40be87 [INFO Client 21252] [STREAMLINE][PCL]: Loaded version 2.4.10 (NGX: 0.0.0)
2025/06/18 14:44:27 442708671 b40bec2 [INFO Client 21252] [STREAMLINE][NIS]: Loaded proxy version
2025/06/18 14:44:27 442708671 b40bec2 [INFO Client 21252] [STREAMLINE][FSR]: Loaded proxy version
2025/06/18 14:44:27 442708671 b40bec2 [INFO Client 21252] [STREAMLINE][XeSS]: Loaded proxy version
2025/06/18 14:44:27 442708671 b40bec2 [INFO Client 21252] [STREAMLINE][PSSR]: Loaded proxy version
2025/06/18 14:44:27 442708671 b40be27 [INFO Client 21252] [STREAMLINE][DLSS] Enabled: true
2025/06/18 14:44:27 442708671 819521e [INFO Client 21252] [STREAMLINE][Reflex] Reflex Low Latency: ON
2025/06/18 14:44:27 442708671 819521d [INFO Client 21252] [STREAMLINE][Reflex] Reflex Flash Indicator: ON
2025/06/18 14:44:27 442708671 b40be27 [INFO Client 21252] [STREAMLINE][Reflex] Enabled: true
2025/06/18 14:44:27 442708671 b40be27 [INFO Client 21252] [STREAMLINE][PCL] Enabled: true
2025/06/18 14:44:27 442708671 b40be27 [INFO Client 21252] [STREAMLINE][NIS] Enabled: true
2025/06/18 14:44:27 442708671 b40be28 [INFO Client 21252] [STREAMLINE][FSR] Enabled: true
2025/06/18 14:44:27 442708718 6c2d2cc6 [INFO Client 21252] [STREAMLINE][XeSS]: Loaded version 1.3.1 (XeFX: 0.0.0)
2025/06/18 14:44:27 442708718 b40be28 [INFO Client 21252] [STREAMLINE][XeSS] Enabled: true
2025/06/18 14:44:27 442708718 b40be28 [INFO Client 21252] [STREAMLINE][PSSR] Enabled: false
2025/06/18 14:44:27 442708734 3877a08c [INFO Client 21252] [D3D12] Buffer Count = 2
2025/06/18 14:44:27 442708734 577e695c [DEBUG Client 21252] [WINDOW] TriggerDeviceCreate
2025/06/18 14:44:27 442708921 577e69fd [DEBUG Client 21252] [WINDOW] TriggerDeviceReset
2025/06/18 14:44:27 442709562 aecea2d4 [INFO Client 21252] Abnormal disconnect: An unexpected disconnection occurred.
2025/06/18 14:44:28 442709703 e03447a5 [INFO Client 21252] [SCENE] Set Source [(null)]
2025/06/18 14:44:28 442709921 e03447a5 [INFO Client 21252] [SCENE] Set Source [(unknown)]
2025/06/18 14:44:28 442709937 2e06ba62 [DEBUG Client 21252] [SCENE] Height Map Texture: 800 x 800

Last edited by ThatsThePlan#0871 on Jun 18, 2025, 3:12:50 PM

Last bumped on Jun 18, 2025, 4:50:53 PM

Posted by
ThatsThePlan#0871
on Jun 18, 2025, 3:11:20 PM

Quote this Post

The sound effects audio in POE is an absolute resource hog. I always turn it off in my config.

"

sound_effects_volume2=false

NOTE: Setting it to 0 in the in-game menu doesn't affect performance. You have to actually turn it off in your config. You can still hear your loot filter though.