Trouble to Log In

Hello , I always had the " new location " and " enter code " pop up because of my box for internet and never had issue entering it everyday. But today i received nothing , the support answered me in 3 minutes by mail to send me a New one that I didn't received.
Now I'm stuck and I just want the support to disable the double check for account security. Can I do it myself ?
Last bumped on Jun 16, 2025, 3:13:17 PM
Hey there,

If you've already contacted us via email at support@grindinggear.com the appropriate team member to get back to you as soon as possible. We're currently still handling a large volume of tickets right now so we really appreciate your patience in the meantime!

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.
Hello no problem , but you didn't answer , can i do it myself somewhere i didn't looked already ? because I asked 6 hours ago and still can't log in for something than just need to be turned off.
Hello no problem , but you didn't answer , can i do it myself somewhere i didn't looked already ? because I asked 6 hours ago and still can't log in for something than just need to be turned off.

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