[RESOLVED] No unlock code received

Hello
My account is blocked because of the change location policy. I'm ok with that

But I never got a single email, tried the resend function several times, checked my spams, added support@grindinggear.com in my approved list... Since 24h
Great fora league start
I send an email to support@grindinggear.com, they answer me 15 minutes later saying a new code has been send and waiting for my feedback. Still no code receuved and the support don't answer anymore

what can i do more ?

Regards
Last edited by Ecran_Bleu#2566 on Jun 16, 2025, 2:10:02 PM
Last bumped on Jun 16, 2025, 1:50:23 PM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you? If you have already sent us an email, one of our team will respond to you as soon as possible.
https://www.pathofexile.com/forum/view-thread/1457463
"
But I never got a single email, tried the resend function several times, checked my spams, added support@grindinggear.com in my approved list... Since 24h
Great fora league start


I've been in this situation for 2 weeks, 4 days without any sign from the support. I hope it's going to be faster for you :')
Hope you'll get this f***. Email too 😉
Yes ! Still no email, support playing dead, but now I can play 😄
The answer is steam.
I got a old steam account linked to my poe account, it works flawlessly 🤘

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