No response from the support
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I've been waiting for my account to be fixed since I can't play because the email address of my account won't receive verification code. It's been 2 weeks I contacted the support and I did not have any news for the past 4 days, am I being ghosted ?
Last bumped on Jun 16, 2025, 7:49:57 AM
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" Maybe you haven't heard, but they've just released the first new challenge league for Path of Exile in a year and their support team are probably just slightly busier than usual... Imagine the lack of introspection that would be required to spend your spare time telling people they’ve posted in the wrong section of some company's forum, only to then try accusing someone else of brown-nosing.
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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" Thanks for the update! I understand that the support team is likely busy with the new challenge league. Just out of curiosity, how long might I expect to wait for a response? I appreciate your help! Last edited by odasta#3826 on Jun 15, 2025, 9:06:39 AM
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Lol dont expect help any time soon. I have a ticket thats 8 months old. Support is terrible. I have quit playing yell my ticket is resolved. I refuse to Support a company like GGG has become. Since Chris Wilson's departure its just not the same.
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" That's so annoying, the game is excellent, and I find the business model fair, but now I'm just asking to play and they won't care... |
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