I can't play the game AT ALL since yesterday!!!

Since your ''maintenance'' done yesterday for no reason, I can't play the game at all. As soon as I select ANY of my characters, and start the loading screen, I get a windows saying: File not Found: Data/PassiveJewelDistanceList.pjd and the game crashes right after I click accept.

I created a post, and support suggested me to send an email. I sent the email and they suggested me to create a post because they were ''too busy''.

Is this a joke? Did you really charged people for an early access to not give technical support? Is this actually happening? You sold more than a million keys, this is no ''small indie'' company.