Unable to log in using email

My account was created using an email before I connected it to a Steam account, but I’m unable to log in to the website using my email and password. I’m getting an error message that says “Can’t log in,” and the email field turns red, as if no account is associated with my email. I always play using the standalone client and haven’t tested logging in today, but I hope I can access the game. But I would like to get my website login issue resolved.
Last bumped on Jun 13, 2025, 8:09:17 PM
Yes. I was able to log in to the game using email and password, but not the site.
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IronNash#6208 wrote:
I’m getting an error message that says “Can’t log in,” and the email field turns red

Is that the exact error message?

Because the website will say "Invalid login" if your email address is wrong.
Today… by divine decree… your patch of Excel, begins.
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com or go to https://www.pathofexile.com/support and follow the instructions to contact us so we can look into this matter for you?

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