4-5 months without response
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Hi,
I sent an email to support to transfer all my stuff from one subaccount to another subaccount. The email was sent on January 27th. 4-5 months without any feedback and no first response to the email. Is it taking that long? They forgot about my case and that's it. I hope that when they get back to me, it's to resolve the issue quickly and not to give a generic first response. Although I know you have a lot of cases, please let me know that this is unfortunate! Even more so because I have no alternative to solving my problem on my own. I didn't want to have my microtransactions separated by account, I wanted them all in one. Thank you for your attention. Last bumped on Jun 10, 2025, 9:45:49 PM
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" Hi there, we aren't able to assist with account-related issues over the forums. If you have emailed us at support@grindinggear.com we will look into this matter for you. We are currently experiencing high volumes of Support requests. Rest assured we will respond to your email as soon as possible. |
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