Account BAN SUPPORT NEEDED

I bought a Early Access to PoE 2 when the early access was announce , around 2 days before the game launched , i enter to my GGG account and saw that i had a free Key , so i refunded the steam key and redeem the one they gave me. I then bough multiple support packs for PoE 2 since GGG was one of my favorites companies to show support. I played PoE 2 0.1 and 0.2 up to around may i took a break because basically 0.2 was more of the same and LE was out.

Recently i log into my account because they announce the new PoE 1 season and i wanted to check it out , to figure my account is lock. I open a ticket :

[Removed by Support]

So they wanted me to create a burn account and buy another key we are not even talking about paying the 200 points they included on the Early Access , i OFFERED to PAY for the points , even tho is not my problem , i used the correct process to refund the game and everything with the purchase as is my right as a consumer and i followed steam guide lines.

-Me

Wed, May 28, 7:29 PM (13 days ago)
to Support

sent me a link , how i'm supposed to pay the 200 points i cant even access my account , i can't call my bank because there was no chargeback , so is not like i can cancel it

As they requested i created another account , pay another Early Access Key :

Proof Submitted to GGG as they requested :

Hello adhdcaffeinated

Thank you for your recent transaction on Steam.

The items below have been added to your Steam Library.

If you are new to Steam, you can get the free Steam application here.
Your Steam Points

You've earned Steam Points

Visit the Points Shop

2,999

Path of Exile 2 - Path of Exile 2 Early Access Supporter Pack
$29.99 USD

Since then they Ghosted me have not answered any follow up from my email , or un-ban my account , Also i want to add that i suppose to get a Jacket and a Shirt from PoE 1 support pack that they never Deliver because i live out of the Main land of USA , and they did not ship to my " country " this being USA. SO they still own me a shirt and a jacket but i got ban for 200 points that suppose to be refunded with the steam refund and after knowing that was not refunded i offered to paid for it. I have Screenshots of the conversation

Understand but i don't have a product that i paid for , not only the game , but also the Shirt and Jacket . New league is about to drop , and I'm here stuck with nothing while ya keep my money on your back pocket , how is this Fair ? Sit there and wait on the line when you guys clearly ban me unfairly , i submitted evince with screenshot of all and from answering back to back for days . I have not received an answer in 2 weeks . What's they point of having the forums if you guys are just gonna hit the customer with the spam of " wait for the answer on the email" well yeah I've been waiting.

I don't mean to be rude , but is my money over 1k spent in a account that i cant even play or use because of a Faulty refund system from you guys and Steam.

Also why you guys remove all the evidence of my email and conversation were you guys accused me of Stealing ?

Seriously covering you fuck ups?