My email is in the void and I need to change my email, CS doesn't help at all

old thread: https://www.pathofexile.com/forum/view-thread/3688172

My email provider is gone so I'm never able to login to my email account to change my email account again.

It's been a few months of back and forth with the CS. I really need to have it addressed given the current account hacking situation outside.

The CS told me to gave him a transaction ID that I made. So I purchased a new supporter pack and gave him. He replied that he needs the old transaction ID in 2016 instead. It is impossible for me. In fact the value of the supporter pack I bought this time is already higher than the value of the sum of all other purchases I have made.

How can I just save my account? It just feels giga frustrating talking to the CS for that long and end up so helpless.

Can you just check my login location, I'm pretty sure they are the same as 10 years ago. And I also have access to my twitch account that is linked to this account 10 years ago, I can stream on it to prove it. And I don't mind to make another $500 purchase on stream to prove that I'm not a hacker spending $500 to steal an account worth $200.

Thank you and please help.

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It's been a year and the CS is not helping at all. I'm gonna buy another $90 pack to show my support. Please really pay attention to my request before I lose my account to hackers.

I have sent another email to the CS.
Please do not tell me to send an email in this thread.
I have been doing this over and over again from 2024 to 2025 and no one helped me.

"

Cameron_GGG wrote:

Hi there, we aren't able to assist with account-related issues over the forums. If you have emailed us at support@grindinggear.com we will look into this matter for you. We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.

It's been the 1000 times I told you I have sent an email to cs...

Bro, what even is this response?...
https://imgur.com/a/nBwpzf8