Still didn't get a response from support

Almost a month ago I've sent a request for support about Sandwratith Support pack and still didn't get any valid response. Only default
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Could you please provide us with your Path of Exile account name with the discriminator and 2-3 characters on your account?

Is there any prediction about waiting time?
Last bumped on Jun 5, 2025, 10:26:07 PM
If you've already contacted us via email then I'm afraid you would need to wait for a response from the appropriate team member. Unfortunately, we aren't able to estimate when you would receive a response. However, please be assured that our team is working as quickly as possible and will get back to you as soon as they are able to do so.
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JC_GGG wrote:
If you've already contacted us via email then I'm afraid you would need to wait for a response from the appropriate team member. Unfortunately, we aren't able to estimate when you would receive a response. However, please be assured that our team is working as quickly as possible and will get back to you as soon as they are able to do so.


Got it, thank you for response
Its been 7 months for me. I got an email within ~2-3 weeks asking for more information, then nothing since.

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