Account Management says I have no Early Access to POE2.

I'm confused here.

I had been playing on POE2 since first early access in Dec'24, and played for both leagues.

Today, I was trying to review my account on this webpage, but when I login, connected to my Playstation Account, I can see most of my details.

I do not see any of my characters details, BUT, I have the option to rename them which only in that option are my characters' names appearing.

I can see all my past transactions.

Tried Account Management, but is greeted by this message: Your account does not have access to Path of Exile 2 Early Access. Bribe a friend who has a spare key or purchase now.

So... is my account actually being recognized?

I had tried contacting GGG Support Team since 2nd June. No one had responded yet. So far. So how do I do it so someone can response?

Already sent 2 separated messages to the address you mentioned.
None had been responded by any of GGG team so far.

Same here. I bought the $100 pack on Steam and then learned of the $480 pack on the website. I refunded the Steam purchase and bought the pack from the website. Played for a month and stopped. Tried to go back this week and it says I have no access. I have 3300 in game credits and a list of characters. Just no access.

Tried explaining to the customer support rep and they are just a broken record. I have shown them my Steam purchase history, credit card receipts, account screenshots, etc.

Nope, nothing. They don't care. They just want me to buy another key. Including the extra key I bought for a friend I have given GGG about $550 in support. This is how I am treated.

I will be posting the customer service interaction later today. This person(s) reading the email don't seem to understand the situation.

They keep referencing the refund of the $100 pack which was never used and ignoring the fact that I bought the $480 pack.