Help me

Dear Path of Exile 2 Official Team,

Hello!

I am a dedicated player of Path of Exile 2 with the in-game ID: **OxSnow**.
Today, while communicating in the game's global chat, my account was muted by the system. The reason stated for the mute was:
**"Because I posted a message in the global channel: 'Carrying players through Emperor's Challenge, I keep the loot. Double compensation if we fail.'"**

I sincerely request the official team to review the specifics of this case and show leniency. A **400-hour mute** is truly unbearable for me.
I fully understand the necessity of moderation measures to maintain a healthy gaming environment. However, I hope my account can be unmuted after a fair investigation.

Below are my details for your reference:
- **In-game ID**: OxSnow
- **Mute Duration**: 28 May 2025
- **Mute Reason**: Posting in global chat: "Carrying players through Emperor's Challenge, I keep the loot. Double compensation if we fail."

I kindly ask for your assistance in resolving this matter.

Thank you for your time and support. I look forward to your response.

Best regards