Bought EA on Steam, but no Access on Account

I bought the Early Access for the game through Steam in December of 2024. I haven't had the time to play it since then until today, over 5 months later. I launched the game for the first time and was told I did not have early access.

I researched this problem and learned I should link my steam to the PoE website. I've done so. I still did not have access.

Further looking says I should see a code when I go to my account on the webpage, and click on early access. I do not see a code, it only tells me that I do not have early access and should bribe a friend or purchase a key.

I purchased access on steam. I have my receipt of purchase. The game is downloaded on my steam library and shows the early access DLC is active

What do I need to do to play the game?
Last bumped on May 25, 2025, 1:37:30 PM
Unfortunately this is not something we can assist with via the forums, if you have not done so already, please contact us at support@grindinggear.com so we can look into this for you.

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