Unable to Access Guild Stash Tab After Purchase and Quest Completion

Dear Support Team,

I recently purchased a Guild Stash Tab in the game using my account, and I have already completed the quest "Treasures of Utzaal" in Act 3 with the character I’m using.

However, when I try to access the guild stash, I still receive the message:

"Complete the quest 'Treasures of Utzaal' in Act 3 to access the feature."

I’ve attached a screenshot for your reference.

Could you please help me confirm whether this is a known issue, or if there are any additional steps I need to take to activate the feature? I would appreciate your assistance in resolving this.

Thank you very much for your support!
https://drive.google.com/file/d/1FqrsgXxm23icVUn0QeIN4MppHr3DnhCu/view?usp=sharing
Last bumped on May 25, 2025, 5:48:38 PM
Known issue with the new Socketables tab in Guild stash that as of yet has no fix, to my knowledge.

Report Forum Post

Report Account:

Report Type

Additional Info