[CRITICAL] Persistent Map Device Bug: Portal Connection Failures + Citadel Progression Loss

Bug Type:​​ Gameplay/Connection
​​Affected Systems:​​ Map Device, Citadel, Resurrection
​​First Observed:​​ 2025 Season 1 (February 2025)
​​Current Status:​​ Still Unfixed as of [Today’s Date]

​​Detailed Description​​
When using a waystone to open a map via the Map Device, there is a chance that clicking the portal will:

​​Immediately disconnect the player​​ without loading the map.
​​Permanently corrupt the portal​​ – Re-logging and re-clicking the same portal repeats the disconnect.
​​Force Realmstone reuse​​ – The only workaround is consuming another Realmstone to open a new map, which:
​​Erases original map modifiers​​ (e.g., Ritual, Breach, etc.)
​​Fails Citadel encounters​​ – If this occurs in the Citadel, reopening the map marks it as ​​red (failed)​​, denying rewards.
​​Secondary Trigger:​​
The same disconnect bug occurs when:

Respawning after death in a map
Attempting to re-enter the portal post-resurrection
​​Impact:​​

​​Progression Loss:​​ Wasted high-value maps (e.g., ​​Flame’s Zenith invitations​​)
​​Economic Damage:​​ Lost invested modifiers (Sextants, Scarabs)
​​Player Frustration:​​ Known since 2025 S1 with no fixes
​​Steps to Reproduce​​
Open any map via Map Device using a Realmstone.
Click the portal:
​​Expected:​​ Loads map normally.
​​Bugged:​​ Instant disconnect + portal becomes unusable.
(Citadel-specific) Repeat Step 1 in Citadel:
Reopening with new Realmstone forces ​​failed state​​ (red icon).
​​Workarounds Attempted (None Effective)​​
Relogging, changing instances, or using different portals.
Only solution: ​​Burn another Realmstone​​ (unacceptable for high-tier maps).
​​Player Impact & Urgency​​
This bug:

​​Directly wastes paid items​​ (e.g., Flame’s Zenith invitations, crafted modifiers).
​​Penalizes hardcore players​​ via resurrection-triggered disconnects.
​​Undermines league mechanics​​ (losing Ritual/Breach rewards).
​​Request:​​

​​Immediate hotfix​​ for portal connection stability.
​​Compensation​​ for lost Citadel rewards/map modifiers.
​​Transparency​​ – Why has this persisted since S1?
​​Attachments (if available):​​

Video of bug triggering (e.g., Citadel failure).
Error logs (if disconnection generates one).
​​Why This Works​​
​​Structured for Devs:​​ Technical triggers + repro steps save investigation time.
​​Economic Angle:​​ Highlights real currency losses (Scarabs/Sextants).
​​Historical Context:​​ Proves long-term neglect ("Since S1").
​​Non-inflammatory:​​ Focuses on ​​systemic impact​​ over emotions.

The above issues occur in Path of Exile 2.