crash on startup

The game crashed when I hit play on Steam, this is the log file.





2025/05/21 08:12:55 ***** LOG FILE OPENING *****
2025/05/21 08:12:55 462491234 f2499283 [INFO Client 20392] [JOB] Irrecoverable Exception Callback: SET
2025/05/21 08:12:55 462491312 f9543523 [INFO Client 20392] [HTTP2] User agent: PoE release/tags/3.25.3e Windows x64
2025/05/21 08:12:55 462491312 f9543524 [INFO Client 20392] [HTTP2] Using backend: cURL
2025/05/21 08:12:55 462491312 9fe600ab [INFO Client 20392] Enumerated adapter: NVIDIA GeForce RTX 4070 Ti SUPER
2025/05/21 08:12:55 462491453 9fe5eec2 [INFO Client 20392] Enumerated device for adapter: NVIDIA GeForce RTX 4070 Ti SUPER. Selected feature level: 45312. Max feature level: 45312
2025/05/21 08:12:55 462491453 9fe6096a [INFO Client 20392] Enumerated output for adapter NVIDIA GeForce RTX 4070 Ti SUPER of \\.\DISPLAY7
2025/05/21 08:12:56 462491781 9fe6096a [INFO Client 20392] Enumerated output for adapter NVIDIA GeForce RTX 4070 Ti SUPER of \\.\DISPLAY6
2025/05/21 08:12:56 462491796 9fe600ab [INFO Client 20392] Enumerated adapter: Microsoft Basic Render Driver
2025/05/21 08:12:56 462491796 9fe5eec2 [INFO Client 20392] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2025/05/21 08:12:56 462491796 88fcfc23 [INFO Client 20392] [ENGINE] Init
2025/05/21 08:12:56 462491796 88fcfc22 [INFO Client 20392] [ENGINE] Current directory: C:/Program Files (x86)/Steam/steamapps/common/Path of Exile
2025/05/21 08:12:56 462491796 88fcfc21 [INFO Client 20392] [ENGINE] Cache directory: C:\Users\user\AppData\Roaming\Path of Exile\
2025/05/21 08:12:56 462491796 88fcfc20 [INFO Client 20392] [ENGINE] Download directory: C:\Users\user\AppData\Roaming\Path of Exile\Download\
2025/05/21 08:12:56 462491796 88fcfc2f [INFO Client 20392] [ENGINE] Settings directory: C:\Users\user\OneDrive\Documents\My Games\Path of Exile\
2025/05/21 08:12:56 462491796 f24992c0 [INFO Client 20392] [JOB] Start
2025/05/21 08:12:56 462491796 f2498a4d [INFO Client 20392] [JOB] HIGH: 8
2025/05/21 08:12:56 462491796 f2498a4d [INFO Client 20392] [JOB] MEDIUM: 8
2025/05/21 08:12:56 462491796 f2498a4d [INFO Client 20392] [JOB] LOW: 8
2025/05/21 08:12:56 462491796 f2498a4d [INFO Client 20392] [JOB] IDLE: 8
2025/05/21 08:12:56 462491796 f249860a [INFO Client 20392] [JOB] High Jobs: ON
2025/05/21 08:12:56 462491796 f249874b [INFO Client 20392] [JOB] Emulate Platforms: OFF
2025/05/21 08:12:56 462491796 f24992e6 [INFO Client 20392] [JOB] Tight Buffers: ON
2025/05/21 08:12:56 462491796 8ba3c838 [INFO Client 20392] [STORAGE] Consolidate: OFF
2025/05/21 08:12:56 462491796 8ba3c87b [INFO Client 20392] [STORAGE] Init bundle cache
2025/05/21 08:12:56 462491906 64ccd117 [INFO Client 20392] [BUNDLE] Bundle index: Bundles2/_.index.bin
2025/05/21 08:12:56 462491906 64ccd114 [INFO Client 20392] [BUNDLE] Found 38967 entries (6.8 MB)
2025/05/21 08:12:56 462491906 64ccd115 [INFO Client 20392] [BUNDLE] Found 1110851 slots (21.2 MB)
2025/05/21 08:12:56 462491906 64ccd11a [INFO Client 20392] [BUNDLE] Found 71479 directories (837.6 KB)
2025/05/21 08:12:56 462491921 8ba3c6b3 [INFO Client 20392] [STORAGE] Async: ON
2025/05/21 08:12:56 462491921 a0d8e9b [INFO Client 20392] [RENDER] Render: ON
2025/05/21 08:12:56 462491921 a0d8e9e [INFO Client 20392] [RENDER] Emulate: OFF
2025/05/21 08:12:56 462491921 a0d8e9d [INFO Client 20392] [RENDER] Tight: ON
2025/05/21 08:12:56 462491921 a0d8efb [INFO Client 20392] [RENDER] Consolidate: OFF
2025/05/21 08:12:56 462491921 a0d8efe [INFO Client 20392] [RENDER] Types bucket count: 16
2025/05/21 08:12:56 462491921 a0d8d54 [INFO Client 20392] [RENDER] Async: ON
2025/05/21 08:12:56 462491921 a0d8db1 [INFO Client 20392] [RENDER] Budget: ON
2025/05/21 08:12:56 462491921 a0d8db7 [INFO Client 20392] [RENDER] Wait: ON
2025/05/21 08:12:56 462491921 a0d8e14 [INFO Client 20392] [RENDER] Warmup: ON
2025/05/21 08:12:56 462491921 a0d8e1e [INFO Client 20392] [RENDER] Skip: ON
2025/05/21 08:12:56 462491921 a0d8e73 [INFO Client 20392] [RENDER] Throttling: ON
2025/05/21 08:12:56 462491921 aace95d5 [INFO Client 20392] [ENTITY] Consolidate: OFF
2025/05/21 08:12:56 462491921 aace95d3 [INFO Client 20392] [ENTITY] Async: ON
2025/05/21 08:12:56 462491921 aace95f6 [INFO Client 20392] [ENTITY] Wait: ON
2025/05/21 08:12:56 462491921 aace95fc [INFO Client 20392] [ENTITY] Warmup: ON
2025/05/21 08:12:56 462491921 aace9b3d [INFO Client 20392] [ENTITY] Instancing: ON
2025/05/21 08:12:56 462491921 d5c98ba2 [INFO Client 20392] [SHADER] Tight: ON
2025/05/21 08:12:56 462491921 d5c98b8a [INFO Client 20392] [SHADER] Emulate: OFF
2025/05/21 08:12:56 462491921 d5c98b8f [INFO Client 20392] [SHADER] Consolidate: OFF
2025/05/21 08:12:56 462491921 d5c98b8c [INFO Client 20392] [SHADER] Packed Only: OFF
2025/05/21 08:12:56 462491921 d5c98a61 [INFO Client 20392] [SHADER] Address:
2025/05/21 08:12:56 462491921 d5c98a67 [INFO Client 20392] [SHADER] Async: ON
2025/05/21 08:12:56 462491921 d5c98a42 [INFO Client 20392] [SHADER] Budget: ON
2025/05/21 08:12:56 462491921 d5c98a48 [INFO Client 20392] [SHADER] Wait: ON
2025/05/21 08:12:56 462491921 d5c98ae7 [INFO Client 20392] [SHADER] Warmup: ON
2025/05/21 08:12:56 462491921 d5c98b23 [INFO Client 20392] [SHADER] Sparse: OFF
2025/05/21 08:12:56 462491921 d5c98b06 [INFO Client 20392] [SHADER] Delay: OFF
2025/05/21 08:12:56 462491921 d5c98b00 [INFO Client 20392] [SHADER] Limit: ON
2025/05/21 08:12:56 462491921 d5c98aed [INFO Client 20392] [SHADER] Inline Uniforms: ON
2025/05/21 08:12:56 462491921 de5fb61c [INFO Client 20392] [TEXTURE] Tight Buffers: ON
2025/05/21 08:12:56 462491921 aa523b86 [INFO Client 20392] [TEXTURE] Small Caches: OFF
2025/05/21 08:12:56 462491921 aa523b81 [INFO Client 20392] [TEXTURE] Emulate: OFF
2025/05/21 08:12:56 462491921 aa523be5 [INFO Client 20392] [TEXTURE] Bucket count: 16
2025/05/21 08:12:56 462491921 aa523be0 [INFO Client 20392] [TEXTURE] Async: ON
2025/05/21 08:12:56 462491921 aa523bc7 [INFO Client 20392] [TEXTURE] Wait: ON
2025/05/21 08:12:56 462491921 aa523bc1 [INFO Client 20392] [TEXTURE] Throttling: ON
2025/05/21 08:12:56 462491921 aa523c24 [INFO Client 20392] [TEXTURE] Budget: ON
2025/05/21 08:12:56 462491921 aa523c2e [INFO Client 20392] [TEXTURE] Throw: OFF
2025/05/21 08:12:56 462491921 12ad333e [INFO Client 20392] [MESH] Tight Buffers: ON
2025/05/21 08:12:56 462491921 12ad333b [INFO Client 20392] [MESH] Small Caches: OFF
2025/05/21 08:12:56 462491921 12ad3338 [INFO Client 20392] [MESH] Emulate: OFF
2025/05/21 08:12:56 462491921 12ad321a [INFO Client 20392] [MESH] Bucket count: 16
2025/05/21 08:12:56 462491921 12ad321f [INFO Client 20392] [MESH] Async: ON
2025/05/21 08:12:56 462491921 12ad327a [INFO Client 20392] [MESH] Wait: ON
2025/05/21 08:12:56 462491921 12ad3270 [INFO Client 20392] [MESH] Throttling: ON
2025/05/21 08:12:56 462491921 12ad325f [INFO Client 20392] [MESH] Budget: ON
2025/05/21 08:12:56 462491921 12ad32ba [INFO Client 20392] [MESH] Throw: OFF
2025/05/21 08:12:56 462491921 88fd1929 [INFO Client 20392] [ENGINE] Running Engine version 2.3.0
2025/05/21 08:12:56 462491921 4ce63e60 [INFO Client 20392] [TRAILS] Immutable: ON
2025/05/21 08:12:56 462491921 4ce63e61 [INFO Client 20392] [TRAILS] Debug: OFF
2025/05/21 08:12:56 462491921 8135f21f [INFO Client 20392] [MAT] Tight: ON
2025/05/21 08:12:56 462491921 8135f21b [INFO Client 20392] [MAT] Bucket count: 8
2025/05/21 08:12:56 462491921 8135f27f [INFO Client 20392] [MAT] Ingore Temp: ON
2025/05/21 08:12:56 462491921 8135f27c [INFO Client 20392] [MAT] Enable Validation: OFF
2025/05/21 08:12:56 462491921 8135f279 [INFO Client 20392] [MAT] Enable Throw: OFF
2025/05/21 08:12:56 462491921 8135d393 [INFO Client 20392] [ENTITY] Async: ON
2025/05/21 08:12:56 462491921 8135d399 [INFO Client 20392] [ENTITY] Wait: ON
2025/05/21 08:12:56 462491921 8135d3b4 [INFO Client 20392] [ENTITY] Warmup: ON
2025/05/21 08:12:56 462491921 653eb4a4 [INFO Client 20392] [SOUND] Audio: ON
2025/05/21 08:12:56 462491921 653eb4a5 [INFO Client 20392] [SOUND] LiveUpdate: OFF
2025/05/21 08:12:56 462491921 dacbb537 [INFO Client 20392] [SOUND] Buffer size = 64.0 MB
2025/05/21 08:12:56 462491984 dacbb218 [INFO Client 20392] [SOUND] Channel count = 64 (asked for 64)
2025/05/21 08:12:56 462491984 dacbb21f [INFO Client 20392] [SOUND] Source count = 512
2025/05/21 08:12:56 462492078 dacbad50 [INFO Client 20392] Changing to device "Speakers (Realtek(R) Audio)"
2025/05/21 08:12:56 462492078 dddb2e49 [INFO Client 20392] [GRAPH] Tight: ON
2025/05/21 08:12:56 462492078 dddb2eae [INFO Client 20392] [GRAPH] Bucket count: 8
2025/05/21 08:12:56 462492078 dddb2ea9 [INFO Client 20392] [GRAPH] Ignore Temp: ON
2025/05/21 08:12:56 462492078 dddb2ea6 [INFO Client 20392] [GRAPH] Enable Validation: OFF
2025/05/21 08:12:56 462492078 dddb20c7 [INFO Client 20392] [GRAPH] Inline Uniforms: ON
2025/05/21 08:12:56 462492078 dddb20c0 [INFO Client 20392] [GRAPH] Enable Throw: OFF
2025/05/21 08:12:56 462492078 27a93c40 [INFO Client 20392] [VIDEO] Enable: ON
2025/05/21 08:12:56 462492093 2b3febf7 [INFO Client 20392] [PARTICLE] Immutable: ON
2025/05/21 08:12:56 462492093 2b3febf6 [INFO Client 20392] [PARTICLE] Debug: OFF
2025/05/21 08:12:56 462492093 2b3febfb [INFO Client 20392] [PARTICLE] Keep Persistent: ON
2025/05/21 08:12:56 462492093 9fc75e45 [INFO Client 20392] [RESOURCE] Jobs: ON
2025/05/21 08:12:56 462492093 9fe600ab [INFO Client 20392] Enumerated adapter: NVIDIA GeForce RTX 4070 Ti SUPER
2025/05/21 08:12:56 462492187 9fe5eec2 [INFO Client 20392] Enumerated device for adapter: NVIDIA GeForce RTX 4070 Ti SUPER. Selected feature level: 45312. Max feature level: 45312
2025/05/21 08:12:56 462492187 9fe6096a [INFO Client 20392] Enumerated output for adapter NVIDIA GeForce RTX 4070 Ti SUPER of \\.\DISPLAY7
2025/05/21 08:12:56 462492187 9fe6096a [INFO Client 20392] Enumerated output for adapter NVIDIA GeForce RTX 4070 Ti SUPER of \\.\DISPLAY6
2025/05/21 08:12:56 462492187 9fe600ab [INFO Client 20392] Enumerated adapter: Microsoft Basic Render Driver
2025/05/21 08:12:56 462492187 9fe5eec2 [INFO Client 20392] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2025/05/21 08:12:56 462492203 88fcefa2 [INFO Client 20392] [ENGINE] Ready
2025/05/21 08:12:56 462492203 951bc0b0 [INFO Client 20392] [STARTUP] Game Start
2025/05/21 08:12:56 462492265 ff073be2 [CRIT Client 20392] Failed to decompress (corrupted data)
2025/05/21 08:13:06 ***** LOG FILE OPENING *****
2025/05/21 08:13:06 462502281 f2499283 [INFO Client 14568] [JOB] Irrecoverable Exception Callback: SET
2025/05/21 08:13:06 462502328 f9543523 [INFO Client 14568] [HTTP2] User agent: PoE release/tags/3.25.3e Windows x64
2025/05/21 08:13:06 462502328 f9543524 [INFO Client 14568] [HTTP2] Using backend: cURL
2025/05/21 08:13:06 462502343 9fe600ab [INFO Client 14568] Enumerated adapter: NVIDIA GeForce RTX 4070 Ti SUPER
2025/05/21 08:13:06 462502468 9fe5eec2 [INFO Client 14568] Enumerated device for adapter: NVIDIA GeForce RTX 4070 Ti SUPER. Selected feature level: 45312. Max feature level: 45312
2025/05/21 08:13:06 462502468 9fe6096a [INFO Client 14568] Enumerated output for adapter NVIDIA GeForce RTX 4070 Ti SUPER of \\.\DISPLAY7
2025/05/21 08:13:06 462502468 9fe6096a [INFO Client 14568] Enumerated output for adapter NVIDIA GeForce RTX 4070 Ti SUPER of \\.\DISPLAY6
2025/05/21 08:13:06 462502468 9fe600ab [INFO Client 14568] Enumerated adapter: Microsoft Basic Render Driver
2025/05/21 08:13:06 462502468 9fe5eec2 [INFO Client 14568] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2025/05/21 08:13:06 462502468 88fcfc23 [INFO Client 14568] [ENGINE] Init
2025/05/21 08:13:06 462502468 88fcfc22 [INFO Client 14568] [ENGINE] Current directory: C:/Program Files (x86)/Steam/steamapps/common/Path of Exile
2025/05/21 08:13:06 462502468 88fcfc21 [INFO Client 14568] [ENGINE] Cache directory: C:\Users\user\AppData\Roaming\Path of Exile\
2025/05/21 08:13:06 462502468 88fcfc20 [INFO Client 14568] [ENGINE] Download directory: C:\Users\user\AppData\Roaming\Path of Exile\Download\
2025/05/21 08:13:06 462502468 88fcfc2f [INFO Client 14568] [ENGINE] Settings directory: C:\Users\user\OneDrive\Documents\My Games\Path of Exile\
2025/05/21 08:13:06 462502468 f24992c0 [INFO Client 14568] [JOB] Start
2025/05/21 08:13:06 462502468 f2498a4d [INFO Client 14568] [JOB] HIGH: 8
2025/05/21 08:13:06 462502468 f2498a4d [INFO Client 14568] [JOB] MEDIUM: 8
2025/05/21 08:13:06 462502468 f2498a4d [INFO Client 14568] [JOB] LOW: 8
2025/05/21 08:13:06 462502468 f2498a4d [INFO Client 14568] [JOB] IDLE: 8
2025/05/21 08:13:06 462502468 f249860a [INFO Client 14568] [JOB] High Jobs: ON
2025/05/21 08:13:06 462502468 f249874b [INFO Client 14568] [JOB] Emulate Platforms: OFF
2025/05/21 08:13:06 462502468 f24992e6 [INFO Client 14568] [JOB] Tight Buffers: ON
2025/05/21 08:13:06 462502468 8ba3c838 [INFO Client 14568] [STORAGE] Consolidate: OFF
2025/05/21 08:13:06 462502468 8ba3c87b [INFO Client 14568] [STORAGE] Init bundle cache
2025/05/21 08:13:06 462502484 ff073be2 [CRIT Client 14568] Failed to decompress (corrupted data)
2025/05/21 08:13:23 ***** LOG FILE OPENING *****
2025/05/21 08:13:23 462518843 f2499283 [INFO Client 18844] [JOB] Irrecoverable Exception Callback: SET
2025/05/21 08:13:23 462518906 f9543523 [INFO Client 18844] [HTTP2] User agent: PoE release/tags/3.25.3e Windows x64
2025/05/21 08:13:23 462518906 f9543524 [INFO Client 18844] [HTTP2] Using backend: cURL
2025/05/21 08:13:23 462518906 9fe600ab [INFO Client 18844] Enumerated adapter: NVIDIA GeForce RTX 4070 Ti SUPER
2025/05/21 08:13:23 462519031 9fe5eec2 [INFO Client 18844] Enumerated device for adapter: NVIDIA GeForce RTX 4070 Ti SUPER. Selected feature level: 45312. Max feature level: 45312
2025/05/21 08:13:23 462519031 9fe6096a [INFO Client 18844] Enumerated output for adapter NVIDIA GeForce RTX 4070 Ti SUPER of \\.\DISPLAY7
2025/05/21 08:13:23 462519031 9fe6096a [INFO Client 18844] Enumerated output for adapter NVIDIA GeForce RTX 4070 Ti SUPER of \\.\DISPLAY6
2025/05/21 08:13:23 462519031 9fe600ab [INFO Client 18844] Enumerated adapter: Microsoft Basic Render Driver
2025/05/21 08:13:23 462519031 9fe5eec2 [INFO Client 18844] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2025/05/21 08:13:23 462519046 88fcfc23 [INFO Client 18844] [ENGINE] Init
2025/05/21 08:13:23 462519046 88fcfc22 [INFO Client 18844] [ENGINE] Current directory: C:/Program Files (x86)/Steam/steamapps/common/Path of Exile
2025/05/21 08:13:23 462519046 88fcfc21 [INFO Client 18844] [ENGINE] Cache directory: C:\Users\user\AppData\Roaming\Path of Exile\
2025/05/21 08:13:23 462519046 88fcfc20 [INFO Client 18844] [ENGINE] Download directory: C:\Users\user\AppData\Roaming\Path of Exile\Download\
2025/05/21 08:13:23 462519046 88fcfc2f [INFO Client 18844] [ENGINE] Settings directory: C:\Users\user\OneDrive\Documents\My Games\Path of Exile\
2025/05/21 08:13:23 462519046 f24992c0 [INFO Client 18844] [JOB] Start
2025/05/21 08:13:23 462519046 f2498a4d [INFO Client 18844] [JOB] HIGH: 8
2025/05/21 08:13:23 462519046 f2498a4d [INFO Client 18844] [JOB] MEDIUM: 8
2025/05/21 08:13:23 462519046 f2498a4d [INFO Client 18844] [JOB] LOW: 8
2025/05/21 08:13:23 462519046 f2498a4d [INFO Client 18844] [JOB] IDLE: 8
2025/05/21 08:13:23 462519046 f249860a [INFO Client 18844] [JOB] High Jobs: ON
2025/05/21 08:13:23 462519046 f249874b [INFO Client 18844] [JOB] Emulate Platforms: OFF
2025/05/21 08:13:23 462519046 f24992e6 [INFO Client 18844] [JOB] Tight Buffers: ON
2025/05/21 08:13:23 462519046 8ba3c838 [INFO Client 18844] [STORAGE] Consolidate: OFF
2025/05/21 08:13:23 462519046 8ba3c87b [INFO Client 18844] [STORAGE] Init bundle cache
2025/05/21 08:13:23 462519078 ff073be2 [CRIT Client 18844] Failed to decompress (corrupted data)
Last bumped on May 29, 2025, 9:18:25 AM
"
tsharp1#6427 wrote:
2025/05/21 08:13:23 462519078 ff073be2 [CRIT Client 18844] Failed to decompress (corrupted data)

The log file is complaining about data corruption.

Have you tried having Steam verify the game’s files?
I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...
All 44766 files successfully validated with no effect.

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