Please help me recover my hacked account, I've been e-mailing support since January
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please help me i've given all information i have :<
Last bumped on May 20, 2025, 7:55:08 PM
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our Customer Support Update from January, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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Hey customer support. I'm a friend of YannickGoris#1408, We go way back and enjoyed playing path of exile together with some more friends for quite a while now. Me and him started playing during perandus league. I value the security that you guys have too protect our accounts from theft, but I believe its about time my friend can join us again in the fun on his own account. If there is any information that I could provide or help with too speed up this process I'd greatly appreciate it. For example how long he has been on my friendslist in combination with me having acces to my own account and vouching for him being who he says he is. (The one and only original creator and owner of the account in question.) I'm not here too tell you how too do your job but cant you see a pattern in activity on his account since he applied for recovery or something? You have to understand that anyone would get frustrated at this point especialy if you have supported ggg and invested in a decent amount of mtx to enjoy during playtime. I Hope that he can join us again in our fun very very soon.
Kind regards Sidd. |
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I too can confirm this is my good friends account. We've been patient for months now.
PoE2 launch was supposed to be memorable for out little clique but we missed out on the great input and fun Yhaan provides. We fell out of touch for a while but I believe we rekindled when legion dropped. We farmed the ritualist hideout together during ritual league and it would be unforgiveable if he loses all thise mtx! Please help our friend! |
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support will not take anyone elses information for an account that is not theirs.
Emails them and only respond to them, don't try to bump the ticked with more mail. They have stated recently that they had over 500,000 tickets since November, you would be lucky if they have 30 support staff (last confirmed they had 18 people in 2018) Ancestral Bond. It's a thing that does stuff. -Vipermagi
He who controls the pants controls the galaxy. - Rick & Morty S3E1 |
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Is this e-mail..no it is not.
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