Lost Access to PoE
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I haven't logged in for a few months so I want to try to play but my account not longer has access to the PoE2 Early Access key I bought. I tried to reactivate it and it came up as invalid. Is there something going on that causes this issue? I don't want to be out the money I spent.
Last bumped on May 19, 2025, 3:53:22 PM
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From where did you buy the key?
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If you have purchased an Early Access Key directly from us, Xbox or PlayStation please contact us at support@grindinggear.com so we can look into this for you. If you could include your Path of Exile account name and discriminator in your email and the transaction ID of the purchase, that would be great.
If you received/purchased access via a third party, then the key's status may have been revoked. We can't speculate on the reasons for this and you will need to discuss this with the person that you received/purchased the key from. We recommend making Path of Exile purchases via our website as we will be able to assist with any issues that may arise. |
