Request for Assistance with IP Ban in PoE2 (SOLVED)

Hello,

Today, I logged into Path of Exile 2 after taking a 1–2 month break. Everything was working fine when I first logged in about an hour ago, and I was able to play without any issues. However, after updating my graphics card drivers and attempting to log back in, I received a message stating that I was IP banned.

I believe this may be a mistake, as I have never used any exploits or hacks while playing. I would greatly appreciate it if someone could look into this and help resolve the issue.

Thank you for your time and assistance.



Last edited by Smirphy#0874 on May 16, 2025, 5:48:37 PM
Last bumped on May 16, 2025, 5:46:41 PM
Hey there, I'm sorry to hear that! Could you please go to https://www.pathofexile.com/support and follow the instructions to contact us so we can look into this matter for you?
whats the email i can send to?




Hey again, you can email us at support@grindinggear.com.
"
EthanH_GGG wrote:
Hey again, you can email us at support@grindinggear.com.
OMG im so sorry my dumb ass had my vpn on for some reason

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